Are you on the Choose Login Type screen?
If you are not in this page, then where in the game are you?
- If you are in the game introduction now, an introduction that will ask you to create another account, you must uninstall the app, and install it again. Doing this will then bring you to the above Choose Login Type screen and you can proceed
- If you are logged in to the game, Reset Login Type.
Once you are on the Choose Login Type screen:
Now tap the VIA RECOVERY EMAIL option.
This will take you to account recovery. Follow the steps there to recover your account.
If you continue having trouble, please contact us again.